Online applications to Immigration, Refugees and Citizenship Canada (IRCC) have two kinds of upload limits: a digital photo with exact pixel and file size rules, and supporting documents with a size limit per file and only one file per upload field. Both trip people up, especially when a document has many pages.
Here are the limits from canada.ca and the IRCC Help Centre, and how to meet them on your own device without sending your passport and bank statements to another website first.
Document upload limits
From the IRCC Help Centre (checked on 10 October 2026). The maximum file size depends on which portal you apply through:
- IRCC secure account: 4 MB per file.
- IRCC Portal and the new IRCC Portal: 5 MB per file.
- Permanent Residence Portal, online citizenship application and Asylum portal: 4 MB per file.
- You can only upload 1 file per field. If you upload several files to the same field, only the last one is saved.
Digital photo rules (permanent resident card, online)
From the canada.ca page on photo specifications for the PR card (checked on 10 October 2026). Other IRCC applications can have different photo instructions, so follow the ones shown in your application.
- Between 715 x 1000 and 2000 x 2800 pixels.
- 4 MB or less, in .jpeg or .jpg format.
- Colour or black and white, plain untextured white background.
- Taken no more than 12 months before you apply, original and not altered in any way. Cutting your image and pasting it onto a white background counts as altering; use the cropping tool in the application to position the photo.
Step by step: one PDF per field
IRCC's own advice is to combine documents into one file and save images at a low resolution, 150 DPI or less, to stay under the limit. In practice:
Capture each page
Scan or photograph every page flat and in good light. Convert iPhone HEIC photos with HEIC to JPG.
Shrink the page images
Open Compress Image, choose Target size and enter 300 KB per page. At that size a full page photo stays readable, and ten pages still fit under 4 MB.
Combine into one PDF
Turn the pages into a single PDF, in order, with JPG to PDF. If some pages are already PDFs, join everything with Merge PDF.
Check the final size
Make sure the PDF is under 4 MB, or 5 MB on the IRCC Portal. If it is over, compress the page images a little more and combine them again.
Handle the photo with care
Because IRCC treats any editing outside its application as altering, including cropping and background changes, do not run the photo through editing tools. Take it against a plain white background, keep the original file, and use the photo editor inside the application to position and crop it. If your phone saves HEIC, converting it with HEIC to JPG only changes the file format. If you are unsure whether a photo will pass, a photo studio familiar with IRCC specifications is the safest option.
Frequently asked questions
What is the IRCC file size limit?
4 MB per file for the IRCC secure account, Permanent Residence Portal, citizenship and asylum applications, and 5 MB per file for the IRCC Portal.
How do I upload several documents to one IRCC field?
Combine them into one file. IRCC keeps only the last file uploaded to a field, so put all pages into a single PDF with JPG to PDF or Merge PDF.
What are the IRCC digital photo dimensions?
For the PR card online application: between 715 x 1000 and 2000 x 2800 pixels, JPG, 4 MB or less. Other applications may differ, so follow your application's instructions.
Are my documents uploaded when I use these tools?
No. Merge PDF, JPG to PDF, Compress Image and HEIC to JPG run in your browser, so your documents stay on your device.
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